Términos de uso

These terms and conditions govern the relationship between the owner and the users of its online store, provided through the website solquality.es.

The owner is committed to transparency and clarity in the commercial transactions carried out on this portal and to guaranteeing a space that respects the rights of users and customers. Therefore, we recommend that you carefully read these terms before completing your purchase. These terms define the commercial conditions that govern the relationship between users and the owner, and will be binding from the moment any transaction is made on this website.

WEBSITE OWNER
PURSUANT TO LAW 34/2002 ON INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE (LSSICE), THE FOLLOWING INFORMATION IS PROVIDED:

    • The company name is: SolQuality Renovables SL (hereinafter “the responsible party”)
    • The Tax Identification Number (NIF): B44839074
    • Paseo de Méjico 24 – 29604 – Marbella – Málaga.
    • The business activity is: Information about solar energy services.
    • Email: info@solquality.es
    • Purpose of website: Information about solar energy services.

The following conditions describe the terms Commercials for the products offered on the portal solquality.es.

You can also review our privacy and cookie policy, which describes our practices regarding the data you provide to us.

Users may only access and purchase these services after reading and accepting these terms and conditions.

By accepting these terms and conditions, users are bound by them, which, together with our privacy and cookie policy, govern our business relationship.

If you do not agree with any part of these terms, you may not purchase any of the products offered.

The owner reserves the right to modify or change these terms and conditions at any time. If the modifications constitute a substantial change to the terms, the owner will notify you by posting a notice on the website.

The products are available only to legal entities and individuals who are at least 18 years of age.

Use of any service after notification of a substantial change to the terms will constitute acceptance of the modified terms.

ACCEPTANCE AND PROOF OF ACCEPTANCE

Product purchases must be made by clicking the “Add to Cart” buttons that appear on the product pages displayed in the store. Clicking these buttons signifies full acceptance of each and every one of the Terms and Conditions of Purchase as displayed on the solquality.es website prior to purchasing the products.

As a condition for placing any order, the user must provide their information in the corresponding order and registration form in the store. The registration information provided must be accurate, complete, and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the termination of the agreement with the responsible party.

From the moment of acceptance, the user acquires the status of customer of the responsible party.

CHARACTERISTICS OF THE PRODUCTS OFFERED

The available stock will be indicated for all products and services, if necessary. The website will always show you if units are in stock, but not the exact number. We intend to keep the stock updated at all times, but this may not be possible. If this occurs, we will contact you to facilitate an immediate refund or inform you of the new delivery date. The unavailability of the product or service will not result in any liability or compensation for the responsible party. Customers can always inquire about stock availability before placing an order by emailing info@solquality.es.

Offers will be marked as such and will be valid while displayed on your screen. These offers may be modified or canceled without prior notice.

The responsible party is not obligated to compensate the user or third parties for the consequences of using its products and services, whether direct or indirect damages.

 

LEGAL NOTICE

LEGAL LIABILITY FOR CONTENT

solquality.es contains texts prepared for purely informative or educational purposes that may not reflect the current state of legislation or case law and that refer to general situations; therefore, their content should never be applied by the user to specific cases.

The opinions expressed therein do not necessarily reflect the views of the responsible party.

The content of the articles published on solquality.es should not, under any circumstances, be considered a substitute for legal advice.

The user should not act on the basis of the information contained on solquality.es without first seeking appropriate professional advice.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

These general terms and conditions do not transfer any intellectual or industrial property rights over the solquality.es website or any of its constituent elements. The User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available to the public, extracting, reusing, forwarding, or using in any way, by any means or procedure, any of these elements, except where legally permitted or authorized by the holder of the corresponding rights.

The user acknowledges and accepts that the entire website, including but not limited to text, images, designs, software, content (including its structure, selection, arrangement, and presentation), audiovisual material, and graphics, is protected by trademarks, copyrights, and other legitimate registered rights, in accordance with international treaties to which Spain is a party, and other property rights and laws of Spain.

If a user or a third party believes that their legitimate intellectual property rights have been infringed by the inclusion of certain content on solquality.es, they must notify the responsible party, providing the following information:

  • Personal details of the rights holder whose rights have allegedly been infringed, or details of their representation if the claim is submitted by a third party other than the rights holder.

Specify the content protected by intellectual property rights and its location on solquality.es, provide proof of ownership of the stated intellectual property rights, and include an express declaration in which the interested party affirms the veracity of the information provided in the notification.

LAWS AND DISPUTE RESOLUTION

These terms of use for solquality.es are governed in all respects by Spanish law. The language of this legal notice is Spanish.

This legal notice will not be individually archived for each user but will remain accessible online at solquality.es.

Users may submit to the Consumer Arbitration System, of which the responsible party is a member, to resolve any dispute or claim arising from this text or any activity of the responsible party, except for resolving conflicts arising from activities requiring professional registration, in which case the user must contact the relevant body of the appropriate bar association.

Users who qualify as consumers or users under Spanish law and reside in the European Union, and who have had a problem with an online purchase made from the responsible party, can use the Online Dispute Resolution Platform, created by the European Union and developed by the European Commission under Regulation (EU) 524/2013 to try to reach an out-of-court settlement.

Unless the user is a consumer or user, and unless otherwise required by law, the parties agree to submit to the jurisdiction of the Courts of Madrid, as this is the place where the contract was entered into, expressly waiving any other jurisdiction that may apply.

WHAT WE EXPECT FROM USERS

Access to and/or use of solquality.es confers the status of user upon the person accessing or using it, and from that moment, the user fully and unreservedly accepts this legal notice, as well as any specific terms and conditions that may supplement it in relation to certain services and content of solquality.es.

The user is informed, and accepts, that access to solquality.es does not, in any way, imply the commencement of a commercial relationship with the owner. Therefore, the user agrees to use the website, its services, and content without violating current legislation, good faith, or public order.

The use of this website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website, is prohibited. Regarding the content of this website, the following is prohibited:

  • Its reproduction, distribution, or modification, in whole or in part, unless authorized by its rightful owners.
  • Any infringement of the rights of the provider or the rightful owners.
  • Its use for commercial or advertising purposes.

EXTERNAL LINKS

The pages of the website solquality.es provide links to other websites and content that are the property of third parties, such as manufacturers or suppliers.

The sole purpose of these links is to provide users with access to them and information about our products, although the website owner is not responsible in any way for any consequences that may arise for users from accessing these links.

Any user wishing to establish any technical link from their website to the solquality.es portal must obtain prior written authorization from the administrator.

Establishing the link does not imply, under any circumstances, the existence of a relationship between the administrator and the owner of the site where the link is established, nor does it imply the administrator’s acceptance or approval of its content or services.

If you access an external site via a link found on solquality.es, you should read that site’s privacy policy, as it may differ from that of solquality.es.

Remarketing

The remarketing or AdWords Similar Audiences feature allows us to reach people who have previously visited our website and help them complete their purchase.

As a user, when you enter our website, we will install a remarketing cookie on your device (this may be from Google AdWords, Criteo, or other remarketing services).

  • This cookie stores visitor information, such as the products they have viewed or whether they have abandoned their shopping cart.
  • When the visitor leaves our website, the remarketing cookie remains in their browser.

OTHER TERMS OF USE OF THIS WEBSITE

The user agrees to use the website and the services accessible through it diligently, in full compliance with the Law, good morals, and this legal notice.

Furthermore, unless expressly authorized in writing by the website owner, the user agrees to use the information contained on the website solely for their own information and may not, directly or indirectly, commercially exploit the content to which they have access.

This site stores a data file relating to comments submitted to this site.

You may exercise your rights of access, rectification, cancellation, or objection by sending an email to info@solquality.es.

This site, its associated domains, and the ownership of its content belong to the owner, SolQuality Renovables SL, Tax ID: B44839074, Paseo de Méjico 24 – 29604 – Marbella – Málaga.

This website contains hyperlinks that lead to other websites managed by third parties unrelated to our organization. The owner does not guarantee or assume responsibility for the content found on those websites.

Unless expressly authorized in advance and in writing by the owner, the reproduction, except for private use, transformation, and in general any other form of exploitation, by any means, of all or part of the content of this website is strictly prohibited.

It is strictly prohibited to carry out any manipulation or alteration of this website without the prior consent of the owner.

Consequently, the owner will not assume any liability arising from, or that may arise from, such alteration or manipulation by third parties.

EXERCISE OF ARCO RIGHTS

You may exercise, with respect to the data collected, the rights recognized in Organic Law 15/1999, of access, rectification, cancellation, and objection.

Therefore, we inform you that you may exercise these rights by means of a written and signed request, which you may send, along with a photocopy of your National Identity Document (DNI) or equivalent identification document, to the postal address of SolQuality Renovables SL, Tax ID: B44839074, Paseo de Méjico 24 – 29604 – Marbella – Málaga, or by email, attaching a photocopy of your DNI to: info@solquality.es.

We will respond to your request within 10 days to confirm the execution of the right you have requested to exercise.

We will respond to your request within 10 days to confirm the execution of the right you have requested to exercise.

EXCLUSION OF WARRANTIES AND LIABILITY

The owner does not provide any warranty nor is liable, under any circumstances, for damages of any kind that may arise from:

  • The lack of availability, maintenance, and effective operation of the website or its services and content;
  • The existence of viruses, malicious or harmful programs in the content;
  • The unlawful, negligent, fraudulent, or improper use of the website contrary to this Legal Notice;
  • The lack of legality, quality, reliability, usefulness, and availability of the services provided by third parties and made available to users on the website.

The owner is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.

EUROPEAN ONLINE DISPUTE RESOLUTION PLATFORM

The European Commission provides an online dispute resolution platform, available at the following link: http://ec.europa.eu/consumers/odr/. Consumers can submit their complaints through this online dispute resolution platform.

APPLICABLE LAW AND JURISDICTION

Generally, the relationship between the data controller and the users of its online services, present on this website, is governed by Spanish law and subject to the jurisdiction of the Spanish courts.

WE WILL ALWAYS BE AVAILABLE: OUR CONTACT INFORMATION

If any user has any questions about these legal conditions or any comments about the solquality.es website, please contact us at info@solquality.es.

Our privacy policy describes how we collect, store, and use the information we gather through the various services and pages available on this site.

It is important that you understand what information we collect and how we use it, as accessing this site implies acceptance of our privacy policy.

ACCEPTANCE AND CONSENT

The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to its processing by the data controller, in the manner and for the purposes indicated in this privacy policy.

COMMERCIAL EMAILS

In accordance with current legislation, the data controller does not engage in spam practices and therefore does not send unsolicited commercial emails.

Consequently, on each of the forms available on solquality.es, users have the option to expressly consent to receive our newsletter, independently of any specific commercial information requested.