This Legal Notice is intended to inform you of your rights and obligations as a user of this website. Here you will find all the information you need about this website, its activity, the personal data it collects and its purpose, as well as the rules of use that regulate the use of this website.
When you access this website solquality.es, you assume the status of user, so the content of this Legal Notice affects you directly. Therefore, it is important that you read it to dispel any doubts you may have and to have full knowledge of the conditions you are accepting.
To begin with, you should know that this website complies with current regulations on data protection, with the aim of providing you with the guarantees, security and transparency that, as a user, correspond to you when using this website.
The RGPD (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons), which is the new regulation of the European Union that unifies the regulation of the processing of personal data in the different EU countries.
The LOPD (Organic Law 15/1999, of December 13, on the Protection of Personal Data and Royal Decree 1720/2007, of December 21, the Regulations for the development of the LOPD) which regulates the processing of personal data and the obligations that those responsible for a website or a blog must assume when managing this information.
The LSSI (Law 34/2002, of July 11, on Information Society Services and Electronic Commerce) that regulates economic transactions through electronic means, as is the case of this blog.
The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the terms and conditions.
WEBSITE OWNER
- The company name is: SolQuality Renovables SL (hereinafter “the person responsible”)
- The NIF: B44839074
- Paseo de Méjico 24 – 29604 – Marbella – Málaga.
- The social activity is: Information about solar energy services.
- Email: info@solquality.es
- Purpose of website: Information about solar energy services.
YOUR DATA PROTECTION RIGHTS
How to exercise your rights: You can send a written communication to the registered office of the person responsible or to the email address indicated in the heading of this legal notice, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:
- Right to request access to personal data: you can ask the person responsible if this company is processing your data.
- Right to request rectification (if they are incorrect).
- Right to request the limitation of their processing, in which case they will only be kept by the person responsible for the exercise or defense of claims.
- Right to object to processing: The controller will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims, the data must continue to be processed.
- Right to data portability: in case you want your data to be processed by another firm, the person in charge will facilitate the portability of your data to the new person in charge.
- Right to erasure of data: and unless legally required, they will be erased after your confirmation.
Models, forms and more information about your rights: Official page of the Spanish Data Protection Agency
Possibility of withdrawing consent: in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
How to complain to the Control Authority: If you consider that there is a problem with the way in which the person responsible is handling your data, you can direct your complaints to the Security Manager of solquality.es (indicated above) or to the corresponding data protection authority, being the Spanish Data Protection Agency, the one indicated in the case of Spain.
RIGHT TO BE FORGOTTEN AND ACCESS TO PERSONAL DATA
At all times you will have the right to review, recover, anonymize and/or delete, totally or partially, the data stored on the website. You just have to send an email to info@solquality.es and request it.
DATA CONSERVATION
DISAGGREGATE DATA: THE DISAGGREGATE DATA WILL BE KEPT WITHOUT A DELETION PERIOD
Online store customer data: The retention period for personal data will vary depending on the service that the customer contracts in our online store. In any case, it will be the minimum necessary, and can be maintained up to:
- 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding membership, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…);
- 5 years: Art. 1964 Civil Code (personal actions without special term)
- 6 years: Art. 30 Commercial Code (accounting books, invoices…)
- 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.
Email feed subscriber data: From when the user subscribes until they unsubscribe.
Newsletter subscriber data: From when the user subscribes until they unsubscribe.
User data uploaded by the person responsible to pages and profiles on social networks: From the moment the user offers their consent until they withdraw it.
Data secrecy and security
The person responsible undertakes to use the data, to respect your confidentiality and to use it in accordance with its purpose, as well as to comply with its obligation to save it and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of April 5. December, Protection of Personal Data and guarantee of digital rights.
You guarantee that the personal data provided through the forms are true, and you are obliged to communicate any modification thereof.
Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up to date and accurate. Furthermore, you must keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and for any damage that may be caused by this to the person responsible as the owner of solquality.es, or to third parties due to the use of said data.
Security gaps
The controller adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections.
The IP address of visitors, the ID of logged in users, and the username of login attempts are conditionally logged to check for malicious activity and protect the site from specific types of attacks. Examples of conditions under which logging is done are access attempts, disconnection requests, suspicious URL requests, changes to site content, and password changes. This information is kept for 180 days.
This site has also been scanned for potential malware and vulnerabilities using Sucuri’s SiteCheck. We do not send personal information to Sucuri; However, Sucuri may find publicly posted personal information (such as in comments) during its analysis.
However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, the person responsible cannot guarantee the absence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.
Despite this, to try to guarantee the security and privacy of your personal data, solquality.es has an active security surveillance system that reports each user activity and possible breaches in the security of user data.
WHAT INFORMATION WE COLLECT FROM USERS AND WHAT WE USE IT FOR
All products and services offered on the solquality.es website refer to contact forms, comment forms and forms for user registration, newsletter subscription and/or purchase orders.
This website always requires prior consent from users to process their personal data for the indicated purposes. You have the right to revoke your prior consent at any time.
Record of data processing activity
Website and hosting: solquality.es has SSL TLS v.1.2 encryption that allows the secure sending of personal data through standard contact forms, hosted on the servers that the person responsible has contracted from the company Ovh Hispano S.L, with NIF B83834747, has its tax address at Calle Alcalá núm. 21 5 Plt, (28014), Madrid, Madrid..
Data collected through the website: The personal data collected will be subject to automated processing and incorporated into the corresponding files of which the person responsible is the owner.
- We will receive your IP, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities (for example: opposite parties of the same case write to the website from the same IP), as well as data relating to your ISP.
- Likewise, you can provide us with your data through email and other means of communication indicated in the contact section.
Comment form: On the web there is the possibility for users to leave comments on the site’s publications. There is a cookie that stores the data provided by the user so that they do not have to be entered again on each new visit and the email address, name, website and IP address are also collected internally.
The data is stored on the servers of the company Ovh Hispano S.L, with NIF B83834747, with tax address at Calle Alcalá num. 21 5 Plt, (28014), Madrid, Madrid..
User registration: Not admitted unless expressly requested.
Purchase form: To access the products and services offered in our online store, the user has a purchase form subject to the contract conditions specified in our terms and conditions where contact and payment information will be required.
The data is stored on the servers of the company Ovh Hispano S.L, with NIF B83834747, with tax address at Calle Alcalá num. 21 5 Plt, (28014), Madrid, Madrid..
We collect information about you during the checkout process in our store. This information may include, but is not limited to, your name, address, email, telephone number, payment details and others necessary to process your orders. The management of this data allows us to:
- Send you important information about your account/order/service.
- Respond to your requests, complaints and refund requests.
- Process payments and avoid fraudulent transactions.
- Set up and manage your account, provide you with technical and customer service, and verify your identity.
Additionally, we may also collect the following information:
- Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
- Product pages visited and content viewed while your session is active.
- Your comments and product reviews if you choose to leave them.
- Shipping address if you request shipping costs before purchasing while your session is active.
- Essential cookies to track the contents of your cart while your session is active.
- Email and password for your account to allow you to access your account, if you have one.
- If you create an account, we save your name, address and telephone number to use them in your future orders.
Newsletter subscription forms: The controller does not use Newsletter subscription forms.
Email: Our email service provider is Google, Inc, through Google Apps for Business.
Instant messaging: the person responsible does not provide service through instant messaging such as, for example, WhatsApp, Facebook Messenger or Line.
Payment service providers: Through solquality.es, you can access, through links, third-party websites, such as PayPal or Stripe, to make payments for the services provided by the person responsible. At no time does the controller’s staff have access to the banking details (for example, credit card number) that you provide to said third parties.
Embedded content from other websites
Solquality.es articles may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that website.
Other services: Certain services provided through the solquality.es website may contain particular conditions with specific provisions regarding the protection of personal data. It is essential to read and accept it prior to requesting the service in question.
Purpose and legitimacy: The purpose of processing this data will be solely to provide you with the information or services that you request from us.
Social networks
- Presence on networks: The person responsible has profiles on some of the main social networks on the Internet.
- Purpose and legitimacy: The processing that the controller will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows for corporate profiles. Thus, the person responsible may inform, when the law does not prohibit it, his followers by any means that the social network allows about his activities, presentations, offers, as well as provide personalized customer service.
- Data extraction: In no case will the person responsible extract data from social networks, unless the user’s consent to do so is promptly and expressly obtained.
- Rights: When, due to the very nature of social networks, the effective exercise of the follower’s data protection rights is subject to the modification of the follower’s personal profile, the person responsible will help and advise you for this purpose to the best of their ability.
Processors outside the EU
- Storage and encryption. The controller uses encrypted storage services from Google Inc through Google Drive.
- Email. The controller’s email service is provided using the services of Google Inc. through Google Apps.
- Social networks. The controller uses the American social networks YouTube, Facebook and Twitter, to which an international transfer of analytical and technical data is carried out in relation to the website, being on its servers where the controller processes the data that, through them, users, subscribers or navigators deliver to the controller’s firm or share with it.
- Payment providers. So that you can pay through PayPal or Stripe, the person responsible will send the strictly necessary data to these payment processors for the issuance of the corresponding payment request. Your information is protected in accordance with our privacy and cookie policy.
By activating a subscription or providing your payment information, you understand and accept our privacy and cookie policy. You will always have the right to access, rectification, deletion, limitation, portability and forgetting of your data.
From the moment you register as a user on this website, the person responsible has access to: Username and email, IP address, postal address, DNI/CIF and payment information. In any case, the person responsible reserves the right to modify, at any time and without prior notice, but informing, the presentation and configuration of the solquality.es website such as this legal notice.
Commitment and obligations to our users
Access and/or use of solquality.es attributes to the person who does so the status of user, accepting, from this moment, fully and without reservation, this legal notice in relation to certain services and content of solquality.es.
When using solquality.es, the user agrees not to carry out any conduct that could damage the image, interests and rights of the person responsible or third parties or that could damage, disable or overload the solquality.es portal or that would prevent, in any way, the normal use of solquality.es.